Terms of Service

The service

TVSays, a product of SooGi Group LLC ("we" in these terms), shows your menus, price lists, specials and promotions on your TVs. With the Service, you text us and we make changes for you; depending on your settings, you approve them before they show. With the Software package, you make every change yourself in your portal. Every plan includes the simple screen for quick changes.

Your account

• Keep your password to yourself. You're responsible for what happens in your account.
• The owner of a business decides who's on its team and what each person can do.
• Don't try to see or change another business's information, or get around how the service is protected.

Your content

• What you put on your TVs (menus, prices, pictures, videos, logos) stays yours. You let us store it, show it on your TVs and change it when you ask.
• Only add pictures, videos, logos and words you have the right to use.
• You're responsible for your prices and descriptions being right, including any dietary or allergen labels. We show labels exactly as you or your team enter them, and we never add or guess them.
• Check your TVs after a change. If something's wrong, tell us and we'll fix it.

TVs and the internet

A paired TV keeps showing your latest menu if the internet drops, and keeps following its schedule using its own clock, so a TV with the wrong time switches at the wrong time. New changes reach a TV once it's back online.

Pricing

What you pay is what we agree with you.

SMS Terms

• What we send: TVSays account texts to the owners and managers of businesses that use TVSays: updates waiting for approval, requests that are done, our replies, a welcome text when a number is saved, and confirmations when you text us your changes. We don't send marketing.
• How you agree: the business owner saves your mobile number on the team list (confirming you agreed), our team saves it when the owner or you give it to us, or you text us first.
• How often: message frequency varies with how often your business makes changes.
• Message and data rates may apply.
• Stopping: reply STOP at any time and you'll get one text confirming you won't get more. Reply START to get them again. Owners can also turn anyone's texts off on the team list.
• Help: reply HELP, or text (201) 571-6581.
• Carriers aren't liable for delayed or undelivered messages.
• How we handle mobile numbers is in the privacy policy.

If something goes wrong

We work to keep TVSays running and your TVs up to date, but we can't promise the service will never be interrupted or that every change will show the moment it's made. To the extent the law allows, TVSays isn't liable for indirect losses, such as lost sales, from the service being unavailable or a menu showing something out of date.

Ending service

You can stop using TVSays at any time. We may suspend an account that breaks these terms. Either way, ask us and we'll delete your business's data, as the privacy policy says.

Changes and questions

If these terms change, we'll update this page and the date at the top, and tell you about big changes. Questions: text (201) 571-6581.